Key Taks and Responsibilities
Reception & Customer Service
- Provide warm, professional front-desk service
- Handle enquiries, complaints, and redirection
- Effective switchboard management
- Keep reception areas neat and welcoming
- Support over-the-counter sales transactions
Administrative Support & Branch Coordination
- Coordinate deliveries, collections, and logistics
- Manage office records and documentation
- Assist with procurement and purchase orders
- Liaise on staff training arrangements
Financial Administration
- Handle petty cash and reconciliations
- Process invoices, purchase orders, payments, and CODs
- Assist with debtors management and month-end tasks
- Capture daily bank transactions accurately
- Maintain branch expense registers and procurement records
- Ensure KYC/FICA documentation accuracy
Personnel & Compliance
- Maintain complete, up-to-date staff files
- Coordinate overtime and training schedules
- Support Health & Safety compliance efforts
Travel & Logistics
- Book travel, accommodation, and rentals
- Record and report travel expenses
Inventory & Supplies
- Track and issue consumables and assets
- Manage office, stationery, and PPE stock
- Maintain vehicle and usage logbooks
Reporting & Documentation
- Compile accurate reports and registers
- Ensure audit-ready records and checklists
- Assist operations and marketing with admin
Workshop Support
- Create and close job cards
Qualifications
- National Senior Certificate;
- Relevant diploma or certificate in Office Administration, Customer Service, or Business Administration will be advantageous
- Valid Code 8 (EB) drivers license
Experience
- At least 3-5 years in reception or office administration roles, preferably in multi-branch environments
Skills and Knowledge:
- Experienced in customer service with strong telephone, interpersonal, and communication abilities.
- Skilled in assertiveness, computer literacy, and bilingual communication. Proficient in judgment, planning, organizing, time management, and administration with high attention to detail and accuracy.
- Well-versed in customer service principles, organizational structures, office administration, health and safety protocols, and Equip System.
- Proficient in MS Office and possesses a basic understanding of financial concepts, with a strong focus on administrative tasks.
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- We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference.
- Kindly note that criminal background check will be requested in respect of all appointments.
- Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register on www.groupcareers.co.za to apply for the position.
- Should we not have contacted you within four weeks of the closing date, you may assume that your application has been unsuccessful.
CLOSING DATE – 25 OCTOBER 2025